Privacy Policy

Effective Date: August 9, 2026

Last Updated: August 9, 2026

Introduction

Bunny's Towing Service, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our towing and roadside assistance services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Vehicle information (type, make, model)
• Location/address
• Service request details
• Payment information (for services rendered)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our towing and roadside assistance services
• Process and fulfill your service requests
• Communicate with you about your requests, appointments, and services
• Send you important updates and information about our services
• Respond to your inquiries and provide customer support
• Improve our website and services based on user feedback
• Comply with legal obligations and protect our rights

Who Has Access to Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. Access to your information is limited to:

• Our employees and authorized personnel who need the information to perform their job duties
• Service providers who assist us in operating our website and conducting our business
• Law enforcement or other third parties when required by law or to protect our rights

Third-Party Access

We may share your information with third parties in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

How to Delete Your Data

To request deletion of your personal information, please contact us at:

• Email: help@bunnystowingservice.org
• Phone: (763) 353-9736
• Mail: Bunny's Towing Service, Inc., 3461 US Hwy 441/27, Fruitland Park, FL 34731

We will respond to your request within 30 days. Please note that certain information may be retained for legal or legitimate business purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us: